
Reimbursement of psychological care
Allegati
What it foreseest
ATTENTION:
It is hereby announced that, in accordance with the agreement signed by the Social Partners of the sector, from 3 February 2025, the amounts of all benefits with flat-rate allowances and caps will be increased by 20%, according to the details outlined below.
Reimbursement of psychological care
Who is it for and what are the requirements?
Persons subject to international protection (refugee status, subsidiary protection and asylum seekers), temporary protection and special protection employed by the Employment Agency or involved in training courses provided for them by Formatemp, are entitled to the reimbursement of expenses for psychological assistance for themselves or their family members up to second-degree kinship/affinity.
The applicant must have an employment contract or be attending the training course provided by Formatemp at the time of payment for the psychological assistance for which reimbursement is sought.
Only psychological assistance services provided after 24/02/2022 (the date of the invoice for the service must be later) and carried out in Italy will be reimbursed.
What are you entitled to?
Reimbursement of expenses for psychological assistance incurred for oneself or one's family members up to the second degree of kinship/relationship, up to a maximum of €200 gross of taxes for applications sent by 2 February 2025. For applications submitted from 3 February 2025, a reimbursement of up to €240 before tax for applicants with a temporary employment contract and €240 for applicants attending the training course provided by Formatemp.
Payment may be made to an IBAN card such as Poste Pay Evolution or by direct credit. For direct credit transfers, payment is permitted up to a maximum threshold of EUR 1,500; for higher amounts, an IBAN in the name of the person under international or temporary protection must be indicated.
Payments to non-SEPA foreign current accounts are not allowed.
What do you have to do?
The request must be sent within 60 days of the date of the invoice for the service for which reimbursement is requested in the following manner:
- through the My Ebitemp* member's area, where you can monitor the progress of your application and upload any missing documentation.
*Please note that the only recognised method of receipt of applications received with the support of the Territorial Trade Union offices is through the MyEbitemp platform; registered post and certified emails are not accepted.
If the required documentation is missing, Ebitemp will suspend the process and send the worker a request for additional documentation, which must be received within 90 calendar days. After this, if no additional documentation has been received, the application will be considered withdrawn and therefore rejected.
Required documentation
- Photocopy of an identity document (identity card or passport) and the tax code* of the person subject to international or temporary protection;
- Residence permit or a copy of the receipt attesting to the submission of an application for international protection (refugee status, subsidiary protection and asylum seekers), temporary protection or special protection;
- Self-declaration of attendance on the Formatemp training course (form on the Ebitemp website) or certificate of course attendance, if any;
- Copy of family status certificate** or self-declaration of parental or relative status;
- Copy of the invoice(s) for the psychological care service provided to the person or his/her family members up to the second-degree relative (the invoice must be for a service provided in Italy);
- Ebitemp privacy form
If the benefits are paid to a minor:
- family status or self-declaration available on the Ebitemp website.
Where the person subject to international, temporary or special protection is employed by an employment agency:
- A copy of the fixed-term work contract and any extensions, and the last pay slip;
- Copy of the open-ended work contract and last pay slip.
If the person under international, temporary or special protection is attending a Formatemp training course dedicated to this specific target group:
- Self-declaration of attendance on the Formatemp training course (form on the Ebitemp website) or certificate of course attendance, if any;
*if you are not in possession of a permanent tax code because you are still waiting for your international, temporary or special protection status to be recognised, you must produce a copy of the receipt attesting to the submission of your application for protection, which shows the temporary tax code assigned to you
**if you do not have your family status certificate because you are still waiting for the international, temporary or special protection status to be recognised, you must submit a copy of the application for protection (which includes the family status data) or a self-certification of your family status.
Provisions common to all of the above benefits
Please note that these support and reception measures may be allocated to recipients who have started FormaTemp training courses but have not yet been included in the skills audit. This also applies to applications already submitted and suspended due to lack of skills audit.
If the required documentation is missing, Ebitemp will suspend the process and send the request for additional documentation, which must be received within 90 calendar days, after which, if no additional documentation is received, the application will be considered to have lapsed and will be rejected.
If the application was not submitted using the correct benefit section of the portal/paper application form, the submitted application will be cancelled and a new application will have to be submitted in accordance with the deadlines set out in the relevant regulation. The date of receipt of the new submission will be the decisive date for processing the application.
In order to guarantee provision of the benefit, Ebitemp reserves the right to request further or different documentation, in addition to the documents listed above.
It should be noted that requests submitted by minors must be signed by someone with parental authority
The assessment and approval of applications is subject to the sole discretion of the Performance Committee.
In order to protect its rights, Ebitemp reserves every right, including the right to take legal action, in the event of false declarations or forged documents or in any case in the event of behaviour that could potentially constitute a civil or criminal offence.