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Reimbursement of psychological care

What it foreseest


Reimbursement of psychological care

Who is it for and what are the requirements?

Persons under international protection (refugee status, subsidiary protection and asylum seekers), temporary protection and special protection employed by the Employment Agency, or involved in Formatemp training courses dedicated to them, are entitled to the reimbursement of expenses for psychological care for themselves or their family members up to second degree relatives.
The applicant must have an employment contract or attend the training course provided by Formatemp under this agreement at the time of payment of the psychological assistance for which reimbursement is sought.
Only psychological care services provided after 24.02.2022 will be reimbursed (the date of the invoice for the service must be later) and carried out in Italy and in any case until 31 October 2022.
Please note that the above requirements must be met between 24 February 2022 and 31 October 2022.

What you can get:

Reimbursement of psychological care costs incurred for oneself or one’s family members up to second-degree relatives, up to a maximum of €200 gross per person assisted.
Payments by direct debit bank transfer or prepaid revolving cards are allowed only under the maximum threshold of €1.500; for higher amounts it is necessary to indicate a bank account in the name of the person under international or temporary protection.
Payments to foreign current accounts outside the SEPA area are not allowed.

What you have to do

The request must be sent no later than 31 December 2022 in one of the following ways:
• through the My Ebitemp* members area, through which it is possible to monitor the progress of the request and add any missing documentation;
• by sending the forms and complete documentation by registered mail with return receipt to EBITEMP – RIMBORSO ASSISTENZA PSICOLOGICA – CORSO VITTORIO EMANUELE II, 269 – 00186 ROMA;
*Please note that the only recognised method of receiving requests received with the support of the Territorial Trade Union offices is through the MyEbitemp platform; registered mail or certified emails are not accepted.
The benefit in question is subject to a ceiling of € 5,000,000 (dedicated in total to the entire package of benefits aimed at supporting persons subject to international protection – refugee status, subsidiary protection and asylum seekers – temporary protection and special protection) and has an experimental duration until 31.10.2022.
If the required documentation is missing, Ebitemp will suspend the investigation and send the worker a request for additional documentation, which must be received within 120 calendar days, after which, if no additional documentation is received, the application will be considered waived and therefore rejected.
The deadline for submission of the application, by those who will meet the access requirements by 31.10.2022, is set at 31.12.2022.

Required documentation


Documents to attach:

• Photocopy of an identity document (identity card or passport) and the tax code* of the person under international or temporary protection;
• Residence permit or a copy of the receipt attesting to the submission of an application for international protection (refugee status, subsidiary protection and asylum seekers), temporary protection or special protection
• Copy of family status certificate** or self-declaration of parental or relative status
• Copy of the invoice(s) for the psychological care service provided to the person or his/her family members up to the second-degree relative (the invoice must be for a service provided in Italy)
• Ebitemp privacy form

In the case where the person under international, temporary or special protection is employed by an employment agency:
• A copy of the fixed-term employment contract and any extensions and the last pay slip
• Copy of the permanent employment contract and last pay slip

If the person under international, temporary or special protection is attending a Formatemp training course dedicated to this specific target group:
• Self-declaration of attendance at the training course provided by Formatemp in accordance with this agreement or certificate of course attendance, where applicable

*if you do not have a permanent tax code because you are still waiting for your international, temporary or special protection status to be recognised, you must produce a copy of the receipt attesting to the submission of your application for protection, which shows the temporary tax code assigned to you
** if you do not have your family status certificate because you are still waiting for your international, temporary or special protection status to be recognised, you must produce a copy of your application for protection (which includes the family status data) or a self-certification of your family status.

Provisions common to all of the above extraordinary benefits

If the application was not submitted using the correct benefit section of the portal/paper application form, the submitted application will be cancelled and a new application will have to be submitted in accordance with the deadlines set out in the relevant regulation. The date of receipt of the new submission will be the decisive date for processing the application.
Ebitemp will monitor the overall trend of the individual extraordinary benefits dedicated to persons under international protection – refugee status, subsidiary protection and asylum seekers – temporary protection and special protection, in order to assess the demand and possible corrective actions.
The assessment and approval of applications is subject to the sole discretion of the Performance Committee.
In order to protect its rights, Ebitemp reserves every right, including the right to take legal action, in the event of false declarations or forged documents or in any case in the event of behaviour that could potentially constitute a civil or criminal offence.