Allocation de formation
Ce qu'il prévoit
ATTENTION:
Nous vous informons que, conformément aux dispositions de l’accord signé par les acteurs sociaux du secteur, à compter du 3 février 2025, les montants de toutes les prestations avec indemnités forfaitaires et plafonds seront augmentés de 20 %, selon les modalités indiquées ci-dessous.
Qui est concerné et quelles sont les conditions?
Les bénéficiaires d’une protection internationale (statut de réfugié, protection subsidiaire et demandeurs d’asile), d’une protection temporaire ou d’une protection spéciale se voient octroyer une indemnité forfaitaire à l’issue du premier parcours de formation qui leur est dédié (dispensé par Formatemp et indiqué dans le bilan de compétences).
Pour bénéficier de l’allocation, le demandeur devra avoir été présent pendant au moins 70 % des heures de cours.
Ce que l’on peut obtenir?
Une indemnité forfaitaire de 1000 euros avant impôts est prévue pour les demandes envoyées avant le 2 février 2025, et de 1200 euros avant impôts pour les demandes envoyées à partir du 3 février 2025.
Les paiements par cartes dites « cartes de compte avec IBAN » (par exemple : cartes Poste Pay Evolution) ou par virement bancaire sont autorisés. Pour les virements bancaires, le paiement est autorisé dans la limite du seuil maximal de 1 500 euros. Pour les montants supérieurs, il est nécessaire de fournir un IBAN au nom de la personne bénéficiant d’une protection internationale ou temporaire.
Les paiements sur des comptes bancaires étrangers hors zone SEPA ne sont pas autorisés.
Ce qu’il faut faire?
La demande doit être envoyée dans les 60 jours suivant la fin de la formation dispensée par FormaTemp, selon les modalités suivantes:
- via l’espace réservé de My Ebitemp*, à travers lequel il est possible de suivre l’évolution de la demande et de fournir toute documentation éventuellement manquante ;
*Il est rappelé que la seule modalité reconnue de réception des demandes parvenues par le biais des guichets territoriaux syndicaux est via la plateforme MyEbitemp, les lettres recommandées et les courriels certifiés ne sont pas acceptés.
Documents requis
- Photocopie d’une pièce d’identité (carte d’identité ou passeport) et du code fiscal* ;
- Titre de séjour ou copie du récépissé attestant du dépôt de la demande de protection internationale (statut de réfugié, protection subsidiaire et demandeurs d’asile), protection temporaire ou protection spéciale;
- déclaration sur l’honneur de fréquentation du cours de formation Formatemp (formulaire présent sur le site d’Ebitemp)ou éventuelle attestation de fréquentation du cours ;
- Formulaire de la politique de protection de la vie privée Ebitemp ;
En cas d’accès d’un mineur à la prestation :
- livret de famille ou déclaration sur l’honneur disponible sur le site d’Ebitemp.
*si vous ne possédez pas de code fiscal définitif car vous êtes encore en attente de votre statut, vous devrez produire une copie du récépissé attestant du dépôt de la demande de protection internationale, temporaire ou spéciale contenant le code fiscal temporaire attribué ;
En cas d’absence de la documentation requise, Ebitemp suspendra l’examen du dossier et enverra une demande de documentation complémentaire qui devra lui parvenirau plus tard dans les 120jours calendaires. À l’expiration de ce délai sans que les documents demandés ne soient parvenus, la demande sera réputée abandonnée et donc rejetée.
Dispositions communes à toutes les prestations énumérées ci-dessus
Il est précisé que toutes les mesures d’aide et d’accueil énumérées ci-dessus pourront être reconnues aux destinataires qui ont débuté des parcours de formation dédiés de Formatemp, même si le bilan de compétences n’a pas encore été réalisé. Cela vaut également pour les demandes déjà introduites et suspendues en raison de l’absence de ce même bilan des compétences.
En cas d’absence de la documentation requise, Ebitemp suspendra l’examen du dossier et enverra une demande de documentation complémentaire qui devra parvenirau plus tard dans les 120jours calendaires. À l’expiration de ce délai sans que les documents demandés ne soient parvenus, la demande sera réputée abandonnée et donc rejetée.
Si l’instance n’a pas été envoyée en utilisant la bonne section de prestation/formulaire de demande papier, la demande sera annulée et il sera nécessaire d’en présenter une nouvelle dans le respect des délais prévus par le règlement correspondant. Pour l’étude de la demande, la date de réception du nouveau dossier transmis fera foi.
Afin de garantir la fourniture de la prestation demandée, Ebitemp se réserve le droit de demander d’autres documents, différents de ceux mentionnés ci-dessus, à la personne concernée.
Il est précisé que les demandes présentées par des mineurs devront être signéespar le titulaire de l’autorité parentale
L’évaluation et l’approbation des demandes sont soumises à la décision discrétionnaire de la Commission des prestations.
Ebitemp se réserve toute action pour protéger ses droits, y compris celle d’engager une action judiciaire en cas de fausses déclarations ou de faux documents ou, en tout état de cause, en présence de comportements potentiellement susceptibles de constituer une infraction civile ou pénale.
Reimbursement for the purchase of baby essentials
What it foreseest
These measures, described below, will be provided up to a ceiling of EUR 5,000,000 and will be available on a trial basis until 31 December 2024.
Reimbursement for the purchase of baby essentials
Who is it for and what are the requirements?
Persons subject to international protection (refugee status, subsidiary protection and asylum seekers), temporary and special protection provided by the Employment Agency, or attending training courses provided for them by Formatemp, are entitled to reimbursement of the cost of necessary childcare equipment for children up to 3 years of age (e.g. buggy, changing table, cot, baby food, etc.).
Necessary expenses for the care of a child up to the age of 3, if the applicant is not eligible for the Nursery School Contribution benefit, also include childcare and baby-sitting services to allow the parent(s) to attend the training course.
The applicant must have an employment contract or be attending the training course provided by Formatemp under this agreement on the date the item was purchased.
Only purchases made after 24 February 2022 will be reimbursed (the date of the purchase receipt must be after that date) and in any case until 31 December 2024 with a receipt issued in Italy.
Please note that the above requirements must be met between 24 February 2022 and 31 December 2024.
What are you entitled to?
Reimbursement of expenses for the purchase of goods necessary for the care of your child up to 3 years of age (e.g. buggy, changing table, cot, baby food etc.). The reimbursement is granted for each child up to a maximum of EUR 800 gross of the taxes required by law. A maximum of 6 applications may be submitted per child, and in any case within the maximum limit of EUR 800 gross of the taxes required by law. Reimbursement cannot be granted based on expenditure documents from which the purchased goods cannot be identified.
Payment may be made to an IBAN card such as Poste Pay Evolution or by direct credit. For direct credit transfers, payment is permitted up to a maximum threshold of EUR 1,500; for higher amounts, an IBAN in the name of the person under international or temporary protection must be indicated.
Payments to non-SEPA foreign current accounts are not allowed.
What do you have to do?
The application must be sent no later than 30 June 2025 in one of the following ways:
- through theMy Ebitemp* members area, where you can monitor the progress of your application and upload any missing documentation;
*Please note that the only recognised method of receipt of applications received with the support of the Territorial Trade Union offices is through the MyEbitemp platform; registered post and certified emails are not accepted.
The benefit in question is subject to a ceiling of EUR 5,000,000 (to cover the entire package of benefits for persons subject to international protection – refugee status, subsidiary protection and asylum seekers – temporary and special protection) and will be available on a trial basis until 31 December 2024.
If the required documentation is missing, Ebitemp will suspend the process and send the worker a request for additional documentation, which must be received within 120 calendar days. After this, if no additional documentation has been received, the application will be considered withdrawn and therefore rejected.
The benefit in question is subject to a ceiling of €5,000,000 (allocated in total to the entire package of benefits aimed at supporting persons subject to international protection - refugee status, subsidiary protection and asylum seekers - temporary protection and special protection) and has an experimental duration until 31.12.2024.
If the required documentation is missing, Ebitemp will suspend the process and send the worker a request for additional documentation, which must be received within 120 calendar days. After this, if no additional documentation has been received, the application will be considered withdrawn and therefore rejected.
The deadline for submission of the application, by those who will meet the access requirements by 31 December 2024, is 30 June 2025.
Required documentation
Documents to attach:
- Photocopy of an identity document (identity card or passport) and the tax code* of the person subject to international or temporary protection;
- Residence permit or a copy of the receipt attesting to the submission of an application for international protection (refugee status, subsidiary protection and asylum seekers), temporary or special protection;
- Self-declaration of attendance on the Formatemp training course (form on the Ebitemp website) or certificate of course attendance, if any;
- Certification of family status;**
- Photocopy of the child's tax code;***
- Child's birth certificate;****
- Proof of expenditure (receipt, invoice, etc.) for the purchase of your child's essential items (proof of expenditure must relate to purchases made in Italy);
- Summary of expense documents attached to the application;
- Ebitemp privacy form.
If the benefits are paid to a minor:
- family status or self-declaration available on the Ebitemp website.
Where the person subject to international, temporary or special protection is employed by an employment agency:
- A copy of the fixed-term work contract and any extensions, and the last pay slip;
- Copy of the open-ended work contract and last pay slip.
If the person under international, temporary or special protection is attending a Formatemp training course dedicated to this specific target group:
- Self-declaration of attendance on the Formatemp training course (form on the Ebitemp website) or certificate of course attendance, if any;
In addition, only for the reimbursement of care and babysitting services: - Taxable expense document, with the following specifications: - Payment holder; - Tax code of the minor for whom the service was provided; - Date of delivery and type of service provided.
*if you do not have a permanent tax code because you are still waiting for your international protection status to be recognised, you must produce a copy of the receipt attesting to the submission of your application for international protection, which shows the temporary tax code assigned to you
**if you do not have your family status certificate because you are still waiting for the international, temporary or special protection status to be recognised, you must submit a copy of the application for protection (which includes the family status data) or a self-certification of your family status.
***if you do not have a permanent tax code for your child because they are still waiting for their international, temporary or special protection status to be recognised, you must produce a copy of the receipt attesting to the submission of the application for protection that shows the temporary tax code assigned to them
**** if you do not have the child's birth certificate, you may submit a copy of the application for international protection (which contains the child's date of birth), temporary protection and special protection.
Provisions common to all of the above extraordinary benefits
It is specified that all the support and reception measures listed above may be allocated to recipients who have been initiated in Formatemp training courses dedicated to them, although not yet laid out in the skills audit. This is also applicable in relation to applications already submitted and suspended due to the absence from the skill audits themselves.
If the required documentation is missing, Ebitemp will suspend the process and send the request for additional documentation, which must be received within 120 calendar days, after which, if no additional documentation is received, the application will be considered waived and therefore rejected.
If the application was not submitted using the correct benefit section of the portal/paper application form, the submitted application will be cancelled and a new application will have to be submitted in accordance with the deadlines set out in the relevant regulation. The date of receipt of the new submission will be the decisive date for processing the application.
In order to guarantee the provision of the requested service, Ebitemp reserves the right to request additional and different documentation from that indicated above.
It should be noted that requests submitted by minors must be signed by someonewith parental authority.
Ebitemp will monitor the overall trend of the individual extraordinary benefits dedicated to persons subject to international protection - refugee status, subsidiary protection and asylum seekers - temporary protection and special protection, in order to assess the demand and possible corrective actions.
The assessment and approval of applications is subject to the sole discretion of the Performance Committee.
In order to protect its rights, Ebitemp reserves every right, including the right to take legal action, in the event of false declarations or forged documents or in any case in the event of behaviour that could potentially constitute a civil or criminal offence.
Reimbursement of psychological care
What it foreseest
These measures, described below, will be provided up to a ceiling of EUR 5,000,000 and will be available on a trial basis until 31 December 2024.
Reimbursement of psychological care
Who is it for and what are the requirements?
Persons subject to international protection (refugee status, subsidiary protection and asylum seekers), temporary protection and special protection employed by the Employment Agency, or involved in training courses provided for them by Formatemp, are entitled to the reimbursement of expenses for psychological assistance for themselves or their family members up to second-degree kinship/affinity.
The applicant must have an employment contract or be attending the training course provided by Formatemp under this agreement at the time of payment for the psychological assistance for which reimbursement is sought.
Reimbursement will only be made for psychological assistance services provided after 24 February 2022 (the date of the invoice for the service must be later) and carried out on Italian territory and in any case until 31 December 2024.
Please note that the above requirements must be met between 24 February 2022 and 31 December 2024.
What are you entitled to?
Reimbursement of expenses for psychological assistance incurred for oneself or one's family members up to the second degree of kinship/relationship, up to a maximum of EUR 200 gross of statutory taxes per person assisted.
Payment may be made to an IBAN card such as Poste Pay Evolution or by direct credit. For direct credit transfers, payment is permitted up to a maximum threshold of EUR 1,500; for higher amounts, an IBAN in the name of the person under international or temporary protection must be indicated.
Payments to non-SEPA foreign current accounts are not allowed.
What do you have to do?
The application must be sent no later than 30 June 2025 in one of the following ways:
- through theMy Ebitemp* member's area, where you can monitor the progress of your application and upload any missing documentation;
*Please note that the only recognised method of receipt of applications received with the support of the Territorial Trade Union offices is through the MyEbitemp platform; registered post and certified emails are not accepted.
The benefit in question is subject to a ceiling of EUR 5,000,000 (allocated in total to the entire package of benefits aimed at supporting persons subject to international protection – refugee status, subsidiary protection and asylum seekers – temporary protection and special protection) and has an experimental duration until 31 December 2024.
If the required documentation is missing, Ebitemp will suspend the process and send the worker a request for additional documentation, which must be received within 120 calendar days. After this, if no additional documentation has been received, the application will be considered withdrawn and therefore rejected.
The deadline for submission of the application, by those who will meet the access requirements by 31 December 2024, is set at 30 June 2025.
Required documentation
Documents to attach:
- Photocopy of an identity document (identity card or passport) and the tax code* of the person subject to international or temporary protection;
- Residence permit or a copy of the receipt attesting to the submission of an application for international protection (refugee status, subsidiary protection and asylum seekers), temporary protection or special protection;
- Self-declaration of attendance on the Formatemp training course (form on the Ebitemp website) or certificate of course attendance, if any;
- Copy of family status certificate** or self-declaration of parental or relative status;
- Copy of the invoice(s) for the psychological care service provided to the person or his/her family members up to the second-degree relative (the invoice must be for a service provided in Italy);
- Ebitemp privacy form
If the benefits are paid to a minor:
- family status or self-declaration available on the Ebitemp website.
Where the person subject to international, temporary or special protection is employed by an employment agency:
- A copy of the fixed-term work contract and any extensions, and the last pay slip;
- Copy of the open-ended work contract and last pay slip.
If the person under international, temporary or special protection is attending a Formatemp training course dedicated to this specific target group:
- Self-declaration of attendance on the Formatemp training course (form on the Ebitemp website) or certificate of course attendance, if any;
*if you are not in possession of a permanent tax code because you are still waiting for your international, temporary or special protection status to be recognised, you must produce a copy of the receipt attesting to the submission of your application for protection, which shows the temporary tax code assigned to you
**if you do not have your family status certificate because you are still waiting for the international, temporary or special protection status to be recognised, you must submit a copy of the application for protection (which includes the family status data) or a self-certification of your family status.
Provisions common to all of the above extraordinary benefits
Please note that these support and reception measures may be allocated to recipients who have started FormaTemp training courses but have not yet been included in the skills audit. This also applies to applications already submitted and suspended due to lack of skills audit.
If the required documentation is missing, Ebitemp will suspend the process and send the request for additional documentation, which must be received within 120 calendar days, after which, if no additional documentation is received, the application will be considered to have lapsed and will be rejected.
If the application was not submitted using the correct benefit section of the portal/paper application form, the submitted application will be cancelled and a new application will have to be submitted in accordance with the deadlines set out in the relevant regulation. The date of receipt of the new submission will be the decisive date for processing the application.
In order to guarantee provision of the benefit, Ebitemp reserves the right to request further or different documentation, in addition to the documents listed above.
It should be noted that requests submitted by minors must be signed by someone with parental authority.
Ebitemp will monitor the overall trend of the individual extraordinary benefits dedicated to persons subject to international protection - refugee status, subsidiary protection and asylum seekers - Ebitemp will monitor the overall trend of the individual extraordinary benefits dedicated to persons subject to international protection - refugee status, subsidiary protection and asylum seekers - temporary protection and special protection, in order to assess the demand and possible corrective actions.
The assessment and approval of applications is subject to the sole discretion of the Performance Committee.
In order to protect its rights, Ebitemp reserves every right, including the right to take legal action, in the event of false declarations or forged documents or in any case in the event of behaviour that could potentially constitute a civil or criminal offence.
Students Workers with Level I and III facilitated-access apprenticeship contracts
What it foreseest
ATTENTION:
It is hereby announced that, in accordance with the agreement signed by the social parties of the sector, from 3 February 2025, the amounts of all benefits with flat-rate allowances and caps will be increased by 20%, according to the details outlined below.
Who is it for and what are the requirements?
Persons subject to international protection (refugee status, subsidiary protection and asylum seekers), temporary protection and special protection under the Employment Agency, or involved in training courses provided by Formatemp dedicated to them, are granted access to the Ebitemp Student Workers with Level I and III apprenticeship contracts" benefit with facilitated requirements, with a contribution for the purchase of learning materials (e.g. stationery).
The applicant must have signed a Level I and III apprenticeship employment contract or attended a dedicated training course provided by Formatemp.
If the individual is employed by a temporary work agency, they will be eligible for the contribution if they have had at least one day of a first or third-level apprenticeship contract, starting from 1 September 2024 and ending on 31 August 2025 for the 2024/2025 school or academic year.
If the individual is attending one of the training courses offered by Formatemp for this specific group, the contribution will be granted if they have attended at least one day of the course, starting from 1 September 2024 and ending on 31 August 2025 for the 2024/2025 school or academic year.
What are you entitled to?
A contribution of €200 before tax for requests submitted by 2 February 2025, and a contribution of €240 before tax for requests submitted from 3 February 2025, for the purchase of books or other educational materials (e.g., stationery).
Payment may be made to an IBAN card such as Poste Pay Evolution or by direct credit. For direct credit transfers, payment is permitted up to a maximum threshold of EUR 1,500; for higher amounts, an IBAN in the name of the person under international or temporary protection must be indicated.
Payments to non-SEPA foreign current accounts are not allowed.
What do you have to do?
The request, for those who have met the requirements from 1 September 2024, must be submitted by 31 August 2025 for the 2024/2025 school or academic year, using the following procedure:
- through the My Ebitemp* member's account, where you can monitor the progress of your application and upload any missing documentation;
*Please note that the only recognised method of receipt of applications received with the support of the Territorial Trade Union offices is through the MyEbitemp platform; registered post and certified emails are not accepted.
If the required documentation is missing, Ebitemp will suspend the process and send the worker a request for additional documentation, which must be received within 120 calendar days. After this, if no additional documentation has been received, the application will be considered withdrawn and therefore rejected.
Required documentation
- Photocopy of an identity document (identity card or passport) and the tax code* of the person subject to international or temporary protection;
- Residence permit or a copy of the receipt attesting to the submission of an application for international protection (refugee status, subsidiary protection and asylum seekers), temporary protection or special protection;
- Self-declaration of attendance on the Formatemp training course (form on the Ebitemp website) or certificate of course attendance, if any;
- Declaration in lieu of certification of school enrolment (only schools in Italy will be recognised), (form downloadable directly from the Ebitemp website);
- Ebitemp privacy form
If the benefits are paid to a minor:
- family status or self-declaration available on the Ebitemp website.
Where the person subject to international, temporary or special protection is employed by an employment agency:
- A copy of the fixed-term work contract and any extensions, and the last pay slip;
- Copy of the open-ended work contract and last pay slip.
If the person under international, temporary or special protection is attending a Formatemp training course dedicated to this specific target group:
- Self-declaration of attendance on the Formatemp training course (form on the Ebitemp website) or certificate of course attendance, if any;
*if you are not in possession of a permanent tax code because you are still waiting for your international, temporary or special protection status to be recognised, you must produce a copy of the receipt attesting to the submission of your application for protection, which shows the temporary tax code assigned to you
Provisions common to all of the above benefits
Please note that these support and reception measures may be allocated to recipients who have started FormaTemp training courses but have not yet been included in the skills audit. This also applies to applications already submitted and suspended due to lack of skills audit.
If the required documentation is missing, Ebitemp will suspend the process and send the request for additional documentation, which must be received within 120 calendar days, after which, if no additional documentation is received, the application will be considered to have lapsed and will be rejected.
If the application was not submitted using the correct benefit section of the portal/paper application form, the submitted application will be cancelled and a new application will have to be submitted in accordance with the deadlines set out in the relevant regulation. The date of receipt of the new submission will be the decisive date for processing the application.
In order to guarantee provision of the benefit, Ebitemp reserves the right to request further or different documentation, in addition to the documents listed above.
It should be noted that requests submitted by minors must be signed by someone with parental authority
The assessment and approval of applications is subject to the sole discretion of the Performance Committee.
In order to protect its rights, Ebitemp reserves every right, including the right to take legal action, in the event of false declarations or forged documents or in any case in the event of behaviour that could potentially constitute a civil or criminal offence.
Facilitated access to university tuition fees for students
What it foreseest
ATTENTION:
It is hereby announced that, in accordance with the agreement signed by the social parties of the sector, from 3 February 2025, the amounts of all benefits with flat-rate allowances and caps will be increased by 20%, according to the details outlined below.
University tuition fees for working students with facilitated access
Who is it for and what are the requirements?
Persons subject to international protection (refugee status, subsidiary protection and asylum seekers), temporary protection and special protection under the Employment Agency, or involved in training courses provided by Formatemp dedicated to them, are granted access to the Ebitemp service "Retta universitaria studenti lavoratori" (University tuition fees for working students) with facilitated requirements, providing, in the case of enrolment in a university degree course within its legal duration, an annual contribution towards the cost of university fees.
The benefit is also aimed at workers enrolled on a university training course designated "CFU" to achieve credits required by Italian Presidential Decree 19/2016 and obtained during Bachelor's, specialised, and Master's degree courses or individual university courses. Post-graduate courses (specialisation schools, university masters etc.) are excluded.
The applicant must have signed an employment contract or attended a dedicated training course provided by Formatemp.
In the event that the person is attending one of the training courses provided by Formatemp for this specific target group, the contribution will be paid if they have attended at least one day of the course.
What are you entitled to?
An annual contribution for the costs of university fees of €200 before tax for applications submitted by 2 February 2025, and €240 for applications submitted from 3 February 2025.
Payment may be made to an IBAN card such as Poste Pay Evolution or by direct credit. For direct credit transfers, payment is permitted up to a maximum threshold of EUR 1,500; for higher amounts, an IBAN in the name of the person under international or temporary protection must be indicated.
Payments to non-SEPA foreign current accounts are not allowed.
What do you have to do?
The application must be sent within 60 days of payment of the first university instalment and, in any case, in the following manner:
- through the My Ebitemp* members area, where you can monitor the progress of your application and upload any missing documentation;
*Please note that the only recognised method of receipt of applications received with the support of the Territorial Trade Union offices is through the MyEbitemp platform; registered post and certified emails are not accepted.
If the required documentation is missing, Ebitemp will suspend the process and send the request for additional documentation, which must be received within 120 calendar days. After this, if no additional documentation is received, the application will be considered withdrawn and therefore rejected.
Required documentation
- Photocopy of an identity document (identity card or passport) and the tax code* of the person subject to international or temporary protection;
- Residence permit or a copy of the receipt attesting to the submission of an application for international protection (refugee status, subsidiary protection and asylum seekers), temporary protection or special protection;
- Self-declaration of attendance on the Formatemp training course (form on the Ebitemp website) or certificate of course attendance, if any;
- Declaration in lieu of certification of enrolment in a legal degree course, (only schools or universities in Italy will be recognised), (form downloadable directly from the Ebitemp website);
- Copy of the payment of the university tuition fee;
- Ebitemp privacy form
In the case of access to the benefit by a minor:
- family status or self-declaration available on the Ebitemp website.
Where the person subject to international, temporary or special protection is employed by an employment agency:
- A copy of the fixed-term work contract and any extensions, and the last pay slip;
- Copy of the open-ended work contract and last pay slip.
If the person under international, temporary or special protection is attending a Formatemp training course dedicated to this specific target group:
- Self-declaration of attendance on the Formatemp training course (form on the Ebitemp website) or certificate of course attendance, if any;
*if you are not in possession of a permanent tax code because you are still waiting for your international, temporary or special protection status to be recognised, you must produce a copy of the receipt attesting to the submission of your application for protection, which shows the temporary tax code assigned to you
Provisions common to all of the above benefits
Please note that these support and reception measures may be allocated to recipients who have started FormaTemp training courses but have not yet been included in the skills audit. This also applies to applications already submitted and suspended due to lack of skills audit.
If the required documentation is missing, Ebitemp will suspend the process and send the request for additional documentation, which must be received within 120 calendar days, after which, if no additional documentation is received, the application will be considered to have lapsed and will be rejected.
If the application was not submitted using the correct benefit section of the portal/paper application form, the submitted application will be cancelled and a new application will have to be submitted in accordance with the deadlines set out in the relevant regulation. The date of receipt of the new submission will be the decisive date for processing the application.
In order to guarantee provision of the benefit, Ebitemp reserves the right to request further or different documentation, in addition to the documents listed above.
It should be noted that requests submitted by minors must be signed by someone with parental authority
The assessment and approval of applications is subject to the sole discretion of the Performance Committee.
In order to protect its rights, Ebitemp reserves every right, including the right to take legal action, in the event of false declarations or forged documents or in any case in the event of behaviour that could potentially constitute a civil or criminal offence.