Rifugiati

Refugees - Reimbursement of psychological care

What it foreseest

Who is it for and what are the requirements? 

Persons subject to international protection (refugee status, subsidiary protection and asylum seekers), temporary protection and special protection employed by the Employment Agency, or involved in training courses provided for them by Forma.Temp, are entitled to the reimbursement of expenses for psychological assistance for themselves or their family members up to second-degree kinship/affinity. 

The applicant must have an employment contract or be attending the training course provided by Forma.Temp at the time of payment for the psychological assistance for which reimbursement is sought. 

Only psychological assistance services carried out in Italy will be reimbursed. 

 

What are you entitled to? 

A reimbursement of up to €240 before tax, as provided for by law, for applicants with a temporary employment contract. 

A reimbursement of up to €240 for applicants attending the training course provided by Forma.Temp. 

Payments by direct debit transfer are allowed up to a maximum threshold of €1,500; for higher amounts, an IBAN in the name of the applicant must be indicated. 

 

What do you have to do? 

The request must be submitted within 60 days of the date of the invoice for the service for which reimbursement is requested. 

The application must be sent by the interested parties and/or by the Territorial Trade Union Offices exclusively by accessing the MyEbitemp reserved area, from which it is possible to monitor its progress and add any missing documentation (for the management of additions, consult the operational guide at the following link MyEbitemp Additions Management Guide). 

If the required documentation is missing, Ebitemp will suspend the process and send the worker a request for additional documentation, which must be received within 90 calendar days. After this, if no additional documentation has been received, the application will be considered withdrawn and therefore rejected. 

Documentation required

  • Copy of the front and back of an identity document (identity card, passport or driving licence) and tax code*; 

  • copy of the front and back of the residence permit or copy of the receipt attesting to the submission of the application for protection; 

  • copy of the certificate of course attendance issued by Forma.Temp or declaration in lieu of certification of the Forma.Temp course (see ATTACHMENTS); 

  • copy of the family status certificate or declaration in lieu of certification of family members up to the second degree of kinship (see ATTACHMENTS);

  • copy of the invoice(s) for the psychological care service provided to the person or his/her family members up to the second-degree relative; 

*if you do not have a final tax code because you are still waiting for the international, temporary or special protection status to be recognised, you must submit a copy of the receipt attesting to the submission of your application for protection which shows the temporary tax code assigned 

In cases where the individuals concerned are employed by an Employment Agency: 

  • a copy of the fixed-term staffing contract and any extensions; 

  • a copy of the permanent staffing contract (framework contract); 

  • copy of last pay slip. 

Attachments

FAQ

If I am a minor, what can I do to access Ebitemp's services? 

For requests submitted by minors, the forms to be attached must be signed by someone with parental responsibility. Verification of the status of the person exercising parental responsibility can be obtained by means of the family status certificate or self-declaration of parental responsibility (click here to download the form).  

Will I receive the Certificazione Unica (Single Certification) for the amount received, which is useful for tax return purposes? 

Yes, by accessing your personal mailbox and viewing the email received from the TNotice system, you can click on the "collect the registered letter" button to download the document (click here to consult the operational guide). 

Ebitemp has notified me of the suspension of the provision of a service due to the default on a loan granted by the Organisation. Why? 

Failure to repay, in whole or in part, a loan granted by Ebitemp results in the suspension of the provision of the other benefits of the Organisation, until the outstanding amount has been repaid in full. 

If the dependent family member is of legal age, what should be done? 

All forms must also be signed by the adult family member in the spaces reserved for them. 

Common provisions

To ensure the provision of the requested service, Ebitemp reserves the right to request additional or different documentation from the applicant, or the original documentation.
To protect its rights, Ebitemp reserves the right to take legal action in the event of false statements or forged documents, or in any case in the event of conduct potentially constituting a civil or criminal offense.
All Ebitemp services are approved and provided at the sole discretion of the Organization.
For further information, please call the toll-free number 800.672.999 (Monday to Friday, 10:00 am to 12:00 pm) or send an email to ebitemp@ebitemp.it